Unable to login

I am using Orient 3.0.23 and my database is running fine since 2-3 months. Suddenly, since last Monday, I am unable to login. This is the error that I am getting:
pavan@it-ThinkPad-L490:/opt/orientdb/bin$ ./console.sh

OrientDB console v.3.0.32 - Veloce (build 68868260ca85ee997435395c9ef8c8f8f8029af1, branch 3.0.x) https://www.orientdb.com
Type ‘help’ to display all the supported commands.
orientdb> connect remote:localhost/nh nh nh123
Connecting to database [remote:localhost/nh] with user ‘nh’…
Error: com.orientechnologies.orient.core.exception.ODatabaseException: Cannot open database ‘nh’
Error: com.orientechnologies.orient.core.exception.ODatabaseException: Cannot open database ‘nh’
Error: com.orientechnologies.orient.core.exception.OStorageException: Exception during execution of atomic operation inside of storage nh
Error: com.orientechnologies.orient.core.exception.OStorageException: File with name users.pcl does not exist in storage nh
orientdb {server=remote:localhost/nh}>

I am not sure what caused this issue. Unfortunately, I forgot to take the backup and all my tables and data is stuck. I compressed the database folder “nh” and copied to local machine and tried there but ended with same error.

Can someone please help me on this urgently ? Any help is appreciated.

This is the server side error that I am getting:

2020-08-12 15:24:29:163 INFO Page size for WAL located in /opt/orientdb-3.0.32/databases/nh.nw is set to 4096 bytes. [OCASDiskWriteAheadLog]Exception 34DAC371 in storage plocal:/opt/orientdb-3.0.32/databases/nh.nw: 3.0.32 - Veloce (build 68868260ca85ee997435395c9ef8c8f8f8029af1, branch 3.0.x)
com.orientechnologies.orient.core.exception.OStorageException: Exception during execution of atomic operation inside of storage nh.nw
at com.orientechnologies.orient.core.storage.impl.local.paginated.atomicoperations.OAtomicOperationsManager.executeInsideAtomicOperation(OAtomicOperationsManager.java:157)
at com.orientechnologies.orient.core.storage.impl.local.OAbstractPaginatedStorage.open(OAbstractPaginatedStorage.java:314)
at com.orientechnologies.orient.core.db.OrientDBEmbedded.open(OrientDBEmbedded.java:283)
at com.orientechnologies.orient.core.db.OrientDBEmbedded.open(OrientDBEmbedded.java:228)
at com.orientechnologies.orient.server.OServer.openDatabase(OServer.java:939)
at com.orientechnologies.orient.server.OServer.openDatabase(OServer.java:908)
at com.orientechnologies.orient.server.network.protocol.http.command.OServerCommandAuthenticatedDbAbstract.authenticate(OServerCommandAuthenticatedDbAbstract.java:162)
at com.orientechnologies.orient.server.network.protocol.http.command.OServerCommandAuthenticatedDbAbstract.beforeExecute(OServerCommandAuthenticatedDbAbstract.java:122)
at com.orientechnologies.orient.server.network.protocol.http.command.get.OServerCommandGetConnect.beforeExecute(OServerCommandGetConnect.java:50)
at com.orientechnologies.orient.server.network.protocol.http.ONetworkProtocolHttpAbstract.service(ONetworkProtocolHttpAbstract.java:227)
at com.orientechnologies.orient.server.network.protocol.http.ONetworkProtocolHttpAbstract.execute(ONetworkProtocolHttpAbstract.java:709)
at com.orientechnologies.common.thread.OSoftThread.run(OSoftThread.java:69)
Caused by: com.orientechnologies.orient.core.exception.OStorageException: File with name users.pcl does not exist in storage nh.nw
at com.orientechnologies.orient.core.storage.cache.local.OWOWCache.loadFile(OWOWCache.java:732)
at com.orientechnologies.orient.core.storage.impl.local.paginated.atomicoperations.OAtomicOperation.loadFile(OAtomicOperation.java:322)
at com.orientechnologies.orient.core.storage.impl.local.paginated.base.ODurableComponent.openFile(ODurableComponent.java:186)
at com.orientechnologies.orient.core.storage.cluster.v1.OPaginatedClusterV1.open(OPaginatedClusterV1.java:192)
at com.orientechnologies.orient.core.storage.impl.local.OAbstractPaginatedStorage.openClusters(OAbstractPaginatedStorage.java:477)
at com.orientechnologies.orient.core.storage.impl.local.OAbstractPaginatedStorage.lambda$open$1(OAbstractPaginatedStorage.java:328)
at com.orientechnologies.orient.core.storage.impl.local.paginated.atomicoperations.OAtomicOperationsManager.executeInsideAtomicOperation(OAtomicOperationsManager.java:153)
… 11 more

Regards
Pavan

Hi, could you open database directory and check presence of this file.

Hi Iaa,

I did checked, but this file is not there. There is no vertex I have created before with this name.

Regards
Pavan